Pet Sitter Insurance - Page 2: Information Sources & Details

We do our best to keep the information on our comparison chart up to date.  We have listed the sources of our information on this page, along with notes about the updates we've received from various insurers.  Updates are listed in descending order by date.

Note:  Professional United Pet Sitters is NOT affiliated with any of these companies.  We do NOT offer any type of Pet Sitter or other insurance, or any bonding.  However, we are happy to list other businesses that do below for your convenience.

Disclaimer:  Professional United Pet Sitters, PetSits.Com, Happy At Home Pet Sitters, and Kelley are not liable for errors in or related to information presented here.   Please contact the companies directly for more current information.  The information listed is the limited understanding we have based on the info we’ve received.  It may be right, or it may be inaccurate.  Or the insurance may be changing while we speak.  This is just for information purposes only, and we can not and do not guarantee the accuracy in any way at any time. We are not personally or professionally affiliated with any insurance listed below, although Kelley does have her personal business, Happy At Home Pet Sitters, insured for pet sitting by PSA.   By Kelley of www.PetSits.Com

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List of Known Pet Sitting Insurers

1.  PSA Insurance

USA

These are the Insurance companies we've seen that provide coverage for pet sitter liability needs.

 

Only insurers that include Care, Custody, and Control of pets in their coverage are listed here.  Many, if not most, OTHER insurance companies will NOT include CCC, or if they

do it will be on a very expensive extra endorsement.  That is why most pet sitters use these companies.  However, check with your local company to see what they offer.

 

Special updates about each insurance are listed below the chart.

2.  Business Insurers
      of the Carolinas
USA
3.  Mourer-Foster, Inc. USA, CA, Others
4.  Binks CA
5.  Verge CA
6.  NARP UK
7.  Pet Business
      Insurance
UK

* More details in charts below



WORKERS COMP (WC)

We are not versed in the ins and outs of Worker's Comp by any means.  But we did want to mention a few things:

  • Some states require that you carry worker's comp for your employees.  This includes ICs who under the labor laws are actually employees, not ICs.  If you have hired help, please contact your State Department of Labor to find out if Worker's Comp coverage is required for your specific situation.  These requirements vary by state - some require WC only if you make a certain amount, or if you have X number of employees.  Other states do not require WC at all.  So be sure to thoroughly check your state's requirements, as fines for NOT doing it properly can be large.

  • Even if WC is not required, consider it for your employees.  Doctor & Hospital bills from a work related injury are NOT covered by most health insurance policies.  So the business owner can often be directly responsible.

  • Some WC providers provide WC coverage that does NOT cover the business owner, and only covers employees.

  • The price of WC varies by state, but can also vary by your "classification".  Pet Sitting often doesn't have it's own classification - and pet sitters are usually lumped with "Vets" or "Home Services" or other groupings.  Be sure to encourage your provider to put you in the right group that provides the LOWEST rates.  Other sitters have been successful in getting Pet Sitting reclassified in their states, so don't give up if your rates are too high!

  • Workers Comp is not Disability or Health Insurance.  It only covers work related conditions.  Sometimes it is difficult to PROVE an injury (such as carpal tunnel from typing too much) is directly work related.  So it is to your advantage to have separate Disability and Health insurance also.  WC is also not Pet Sitter Insurance, or Umbrella insurance - those are not related.


PSA PET SITTER INSURANCE special updates & Policy

Newest Updates, Changes & Clarifications are put the top...

PSA Appendix A:  PSA Policy

See http://www.insfac.com/petsitters.htm to view the entire policy.  Page 3 has the animals info.

2007-October Email Clarification:  Vet Expense Coverage & Theft Coverage

First of all, we do automatically include up to $10,000 per occurrence
or $25,000 of coverage annually to cover injury, loss or death of an
animal in your care. We do also have $1000 of veterinarian expense
coverage, but [it was not explained correctly in the question you
sent]. This coverage covers up to $1000 of vet costs regardless of
negligence by the pet sitter. If the vet costs are more than $1000,
the $10,000/$25,000 animal coverage would potentially come into play,
but the company would look for negligence on the part of the pet sitter.

The $1000 veterinarian expense coverage is a new coverage that we
added a couple of years ago as we had many members want to help pay
vet costs when there was no negligence on their part.

[The information in your original question] is correct about the way
the company would cover the loss or death of an animal. Insurance
companies view pets as property so they are only going to pay the cost
of the animal itself and not for sentimental value. For example, I of
course think that my dog is absolutely priceless, but I paid $400 for
her and that is probably what the company would pay me to replace her.
I can't imagine that this would be handled differently by [other
companies...but... ] I do not claim to know the ins and outs of their
polic[ies].

[Your question also asked...] about our special property coverage and
compared it to a bond. A bond typically is only going to cover you
after you have been convicted of theft and theft only whereas our
optional special property coverage covers theft, breakage and
mysterious disappearance of the personal property of the pet owner and
we will defend you in court. [The information in your original
question] is correct that the company is not going to automatically
pay for something that disappears. The mysterious disappearance
portion of this coverage is really more for defense costs. For
example, the pet owner's watch mysteriously disappears and he blames
you for stealing it. You know that you didn't steal it (and therefore
it just mysteriously disappeared), but the pet owner still wants to
take you to court. Our insurance company would potentially cover the
defense costs and if you were found guilty, they would also
potentially cover the replacement of the watch.

If you have any further questions or concerns, please feel free to
contact me. Please note that I will be out of the office this
Thursday and Friday to attend a seminar.
 

2006-June Email Clarification:  Overnight Boarding

Overnight boarding at your own home (kenneling) is included in your basic insurance for 1 or 2 (or just a few) times. 

Overnight boarding at your own home for more than a few times is only covered IF you have the optional day-care coverage, and you do 3x as much doggy daycare in your own home as you do boarding (NOT pet sitting - pet sitting is not a factor).  Seems like a strange clause, so we asked for clarification.  Here are the responses:

6/27/2006

... I don’t know if you contacted another underwriter in my absence or not, but in case you didn’t, I wanted to respond to your inquiry.  The dog/pet day care coverage is for animals staying in your home during the day.  However, it does provide some coverage for animals staying overnight as long as 25% or less of the animals are doing this.  This 25% is for the dog/pet day care business, not the pet sitting business as a whole.  For example, if you take care of 100 animals as a pet sitter and 50 of those stay at your house during the day, then up to 12.5 (or 12 really) of those animals (25% of 50) can stay overnight.  If more than 25% (or 13 animals) are staying overnight, this is now a kenneling operation and the pet sitter would need to purchase kennel coverage from an independent insurance agent.  I don’t know if I answered your question completely or not so if you have any further questions or concerns, please feel free to contact me.

6/27/2006

I’m sorry for any confusion with my previous email.  I just got back from being gone for a week and a half and I was trying to get all of emails (all 184 of them) out as quickly as possible.  First of all, it is not the intention of Pet Sitters Associates, LLC to write businesses that are 100% dog/pet day cares.  However, we could write them as long as the fit the criteria outlined on the supplemental application.  It is our intention to cover pet sitters who also do a little dog/pet day care on the side.  Secondly, your scenario with someone having two overnight stays all year is very interesting.  If someone is only doing one or two incidental overnight stays a year and this is a very small portion of the business, this person would be okay to do this without purchasing the dog/pet day care as we cover incidental day care operations within the basic liability policy.  We typically use 25% as the criteria for most things within the program, but for this particular one I like to say that you need to buy the dog/pet day care coverage if you have overnight stays more than a couple of times a year.  I have had several people call me about this and ask about a once in a great while overnight stay and I tell them that they are okay to go ahead with it without purchasing the additional coverage.  However, if someone is having animals stay overnight on a more regular basis or does this more like four or five times a year, then that person would want to look into purchasing the additional coverage (and then the 25% of the day care business being overnight would apply).  I realize that all of this can be very confusing, but basically if it’s a once in a great while sort of thing, you’re good, but if you are doing this as a large portion of your business, that’s when things can get a little messy with the 25% criteria and all of that.  If you have any further questions or I have just confused you more, please feel free to give me a call at 800-472-6919, ext. 254.  I am in the office most of the day today, but I do have several meetings scheduled so if you get my voicemail, please leave a message and I will get back to you as soon as I can.

2006 Newsletter Update:  Negligence changes

There have been a number of cases when an animal was injured and there was
no negligence on the part of the sitter. We are pleased to introduce
Veterinarian Expense Payment Coverage to address this issue. If an animal in
your care is accidentally injured, we will pay up to $1,000 per occurrence
and up to $5,000 annually regardless of your negligence. This coverage will
be introduced effective July 1, 2006 on all new and renewal policies. Plus
this coverage will be automatically added to all existing certificate
holders.

 3/16/2006 Email Update:  Overnight Petsits clarification (to a member)

I apologize for any confusion you have or had regarding what is and what is not covered under the Pet Sitters Associates, LLC policy.  I just double-checked on our guidelines and I realized that I mis-spoke, or mis-typed, earlier as the 25% rule applies to staying overnight at someone's house where there is not a pet on premises.  You can stay overnight as much as you want as long as their are pets there and you are therefore "pet sitting."  I apologize for the confusion.

2/26/2006 PSA Newsletter Update:  House Sitting Coverage

We have recently come to an agreement with our insurance company that this would be covered under our policy, once again using the 25% rule.  75% of your business must come from pet sitting.  House sitting without pets should be incidental to your business (This is a change as a result of the questions at the C-9 conference).

Feb 2006 Newletter Updates

Please request a copy if you did not receive one.  Changes have been made to include some house sitting.  Also, posted verification was made that yes ALL animals that you care for in your animal care business ARE covered (but they point out the $10,000 limit per occurrence is still an important consideration).  Also a great Q & A section.

Previous Info, From 2005:

If we do have questions, we should gather them up as a group and send them at once.  PSA did say they did appreciate this much over the past few weeks as it helps weed out the easy questions.  They also remind everyone to view the FAQ – as most basic info about the insurance policy is included there.  I’d like to remind you that you actually have to READ it to find it (if you haven’t done your homework first, then don’t bug us or them please!  We are all here to help when you need it, but not to do the work for you!).  Business Insurers of the Carolinas also has an FAQ for their insurance.

Update (2005):  Coverage of ALL Animals

According to Page 3 of the PSA policy (Endorsement AB), coverage of the policy applies Animals in your Care, Custody, and Control.  There is no exclusions for farm animals, non-domestic animals, etc.   This was verified by a rep at PSA via email on 9/7/05.

Examples of NON-'pets' would be livestock farms, breeding farms, showing horse farms, horse boarding facilities.  If it provides the client with a form of income, it's likely NOT covered.

By ‘covered, they mean that the general policy through PSA applies to all animals.  It does not, however, mean you should feel secure if you care for farm or circus animals.  Or even expensive show animals for that matter. These animals tend to be worth well more than the $10,000 per instance of PSA’s policy.  Farms, and groups of animals are also worth well over this amount.  These animals can also be large or in large numbers, so they can have a lot more ‘issues’.  Hence the warning from PSA:  
If someone is concentrating their business on taking care of horses and farm animals, I would recommend looking at getting coverage elsewhere” and the very important reminder  its very painful to tell someone after they've had a claim that they are going to receive a max amount of $10,000 when the animal was valued at more than that”. 

2005  Answers to Some Questions

Colleen Giles, an underwriter from PSA was generous enough to provide some answers to
my crazy insurance questions. Alot of the things I thought were
covered under the basic policy are only covered under the special
property coverage - good to know!

Q: A dog bites me at the initial consultation.
A: There is no coverage for any injuries to the pet sitter, any
employees or independent contractors.

Q: A dog bites me while in my care, custody and control.
A: There is no coverage for any injuries to the pet sitter, any
employees or independent contractors.

Q: A dog bites a kid on street while in my care, custody and control
(no negligence).
A: If this is something that would have happened had the pet owner
been there instead of the pet sitter, like if the kid attacked the
dog, there is no coverage. If this is due to the pet sitters
negligence (like the dog is in the front yard on his own), then there
is coverage up to $1,000,000 per occurrence.

Q: I trip and let go of a dog on the street and it bits a kid (with
negligence).
A: There is coverage for this up to $1,000,000 per occurrence.

Q: A dog bites another dog on the street (no negligence) while in my
care, custody and control.
A: No negligence, no coverage.

Q: A dog bites another dog on the street because I tripped and let
it go (negligence).
A: There is coverage for this under the basic policy up to
$1,000,000 per occurrence.

Q: A dog breaks a neighbor's fence while on a walk.
A: Destruction of public property and/or the property of others due
to the pet sitter's negligence is covered under the basic policy up
to $1,000,000 per occurrence. There is no coverage for destruction
to the property of the pet sitter or the pet owner (unless the
special property coverage is purchased and the destruction is due to
negligence).

Q: A faucet won't turn off in a client's home and floods the home
before the plumber can get there.
A: If this is due to the pet sitter's negligence (and not a plumbing
problem that would have happened anyway) and the special property
coverage is purchased, there is coverage up to $10,000 per occurrence.

Q: I fall on a dog and kill it while it's under my control.
A: Death or injury to any pet due to the pet sitter's negligence is
covered up to $10,000 per animal.

Q: I run over a dog while driving up the driveway because it's tore
a hole in the window and got out before I arrived and I didn't see it.
A: This question is beyond crazy! If this is due to the pet
sitter's negligence, then there would be coverage, but negligence
would be hard to prove since the dog probably could have done the
exact same thing had the owner been home.

Q: The client's dogs get in a fight while under my control and bite
each other.
A: If they are both owned by the same person and you are at their
house, there would be coverage up to $10,000 per occurrence. If the
dogs are at the pet sitter's house, the doggie day care coverage
would need to be purchased to cover this exposure.

Q: The client's pet goes into diabetic shock and I don't recognize
the signs and take it to the vet, and it dies.
A: Unless the pet owner explained what to look for or the pet sitter
made a mistake with the insulin shots, there is no negligence here so
there is no coverage.

Q: I crack the sink while cleaning out a bowl.
A: If the special property coverage is purchased, there is coverage.

Q: I over-water the plants in the yard and they all die.
A: As long as the plant watering is in conjunction with the pet
sitting job, there might be coverage. It would depend on how much of
the pet sitter's job is dependent upon non-pet related work.

Q: I back into a tree in the yard with my car on the way out.
A: If the special property coverage is purchased, there is coverage.

Q: The dog buries a bagel in the water bed and floods the whole
house and the client had left the bagel on the counter.
A: Since the pet owner left the bagel on the counter, there is no
negligence on the side of the pet sitter and there is no coverage.

Q: The dog buries a bagel in the water bed and floods the whole
house and I had left the bagel in the garbage.
A: Special property coverage is needed for there to be even
potential coverage for this. If the pet sitter was told to put the
garbage can up and didn't or the pet sitter left the cupboard door
open so the dog could get into the garbage, there might be negligence
so there might be coverage.

Q: I arrive at the house and the cat has a mysterious bad injury.
A: No negligence, no coverage.  ***This policy has been changed, see above updates

Q: I arrive and the cat is missing. Supposedly no other visitors
came to the house.
A: It would depend on how the cat got out of the house. If this is
due to pet sitter negligence (door was left open), there would be
coverage up to $10,000 for the cost of the cat.

Q: I arrive and the cat is missing. A son may have stopped by
between my visits.
A: It would depend on how the cat got out of the house. If this is
due to pet sitter negligence (door was left open), there would be
coverage up to $10,000 for the cost of the cat. The company would
want to speak with the son to see if he might have left the door open
instead of the pet sitter.

Q: I'm contracted to care for the pets, but at the last minute the
cat gets sick and they decide to leave it at the vet for me to pick
up on the last day. In the meantime they ask I still house sit. I
drop a bottle of nail polish on the floor from my pocket and it ruins
the carpet.
A: House sitting that is not in conjunction with a pet sitting job
is not covered. *** Policy has since been changed (see above updates)

Q: The dog steals my lunch from inside the microwave, chokes, and
dies.
A: How did the dog get the lunch? If this is due to the pet
sitter's negligence, then there might be coverage.

Q: I sign for a package, and put it in the house. The client says
they never received it.
A: If the special property coverage is purchased, there would be
coverage for this.

Q: Client has only four cats that stay only outside. They need
feedings two times per day. Am I covered at this home?
A: This is considered pet sitting domesticated animals even though
they live outside since cats are always considered domestic so, yes,
there would be coverage. Please note that most animals that live
outside, such as horses and livestock, are not considered
domesticated so there is no coverage for pet sitting them.  *** This answer has since been corrected (see above updates)

12/ 9/2005 - More answers to questions, by Colleen

Q: If a client dog bites someone (not the sitter), and isn't vaccinated for rabies (or other usual vaccinations for that matter), do you cover the person's injuries and treatment?
Does that coverage change in a state where rabies vaccinations (or other vaccinations) are required?  Some people lie about vaccinations, or avoid them because they feel they are dangerous - sitters in these states are wondering if it is their responsibility to turn down clients who may not have proper vaccinations.  Sitters also wonder if they should be keeping track of the vaccinations each time they sit, and if we have to call the vet each time to verify.

A: Personally I would not work with an animal that has not had a rabies vaccination.  Rabies is lethal and personally I feel that all dogs should be vaccinated for rabies at all times.  However, if a pet sitter were to choose to work with an animal that is not vaccinated and the animal were to bite someone other than the pet sitter and give that person rabies, PSA might cover the exposure.  I say "might" because I wouldn't be surprised if the insurance company were to argue that the pet owner is responsible for not vaccinating their animal and therefore the pet owner should pay the medical bills that are directly related to rabies.  I don't know for sure what would happen in this situation, but it is possible that the company would deny the claim.  My suggestion would be that a pet sitter not work with a client that is knowingly not vaccinating an animal.  Not only would this protect the pet sitter if someone else was bit, but it would also protect the pet sitter if he or she was bit and contracted rabies.  I personally just don't think the risk is worth it since rabies is very, very dangerous.

 
Q: A sitter cleans up a poo on a rug.  The poo stain does come out.  Immediately after cleaning, the rug fades in that spot.  Is this covered?  The sitter is clearly negligent in not testing the cleaner on the rug first, although testing it would have been impossible without fading SOME part of the rug to the owners distaste (but at least it would have been in a non-visible location).  So since sitter was being negligent, is that covered?
 
Are all stains CAUSED by the sitter (either during cleanup, or from footprints, dropping stuff, etc) covered?  Does using the client's specified cleaning products as instructed factor into that coverage?  Anything else we should remind sitters about this type of damage to property?  We all realize this is one of the more common claims, and we'd like to know EXACTLY what to expect, and how to properly handle these sitations (and word them in our contracts).
 
A: If the stain is caused by some sort of negligence by the pet sitter and the pet sitter has purchased the special property coverage (for an additional $85.00), the stain would be covered by PSA.  If the animal causes the stain from being ill or something else that is out of the pet sitter's control, then the pet sitter is not negligent as the animal would have been ill even if the pet owner had been there and that stain may not be covered by PSA.
 
Q: Do you cover overnight pet sits in a CLIENT'S home?  A couple of sitters have asked this, and we got conflicting answers (one got something like this would be "house sitting" not "pet sitting" so it wouldn't be covered).
It would seem to me there is no way to distinguish what constitutes an overnight from any other pet sit (time of day is pretty irrelevant).  But I wanted to check with you!
FYI I do have down that:  No it's NOT covered at the SITTER'S home unless you have the extra kennel coverage AND no more than 25% of your income comes from overnight stays. 
 
A: Overnight stays at the pet owner's home are covered as long as its in conjunction with a pet sitting job and less than 25% of the time.  If a pet sitter is staying overnight more than 25% of the time or staying over when there are not pets at the home, then this is considered house sitting in insurance terms and this pet sitter would need to contact an independent insurance agent for coverage.  As for a definition of overnight stays... I guess its overnight when the pet sitter is actually staying at the pet owner's home and sleeping there.  If you need to bring a toothbrush... its an overnight stay.  *** This answer has since been correct - see updates above
 
Q: Just to verify, you DO cover poop scooping of a yard, with NO additional pets on premise/ or pet sitting.   (I.E. a professional Poop Scooper, not pet sitting or dog walking).
FYI I do have down that any other type of service to a client that does not also occur in conjunction with pet sitting where there is at least one animal is NOT covered.
 
A: Pooper scoopers are different then pet sitters as it is actually better in many ways if there is not a pet present.  In this case, there does not need to be a pet present at the time to make coverage acceptable.  Obviously there would just need to be a pet there on a daily or very regular basis in order for a pooper scooper to be needed in the first place and this is enough for coverage.
  
Q: This one actual happened last week, but sitter has worked it out with client...
A sitter decides at day 4 of 6, after a 3rd incident where a big dog lunges aggressively at a passerby (this time with a small dog in the hallway of the client's apartment complex while leaving the apartment door, last time knocked sitter off her feet nearly injuring herself), that the dog is too dangerous for her to take outside.  Client is notified of the dogs aggressiveness each day, and on day 4 is notified the sitter refuses to take dog out any longer.  Client calls another sitter to cover, but dog is so aggressive, it won't let the other sitter into the apartment after multiple tries (other sitter never met dog before).  First sitter puts papers out for the dog to go potty on, and is willing to do what it takes to clean up accidents, but will not risk injury to take dog outside.  Sitter spends lots of extra time at client's house, but doesn't charge for it.  Client tells sitter not come for the last visits if she refuses to take dog out since that is the most important part of the pet sitting contract, and books a trip home early.  Client plans to sue sitter for plane ticket home, pet sitting fees (wants a refund) for the days cancelled and more, and hotel fees for her trip being 'completely ruined'.  What parts of these "lawsuit" items would you cover?
 
A: As I am not a lawyer I cannot say what the pet sitter should have done legally.  And unfortunately this is in the grey area of what is and is not covered so I can't even really say if this would be covered by PSA or not.  However, it appears that the pet sitter did everything she could to avoid injuries to others and still care for the animal.  I would suggest that the pet sitter submit a claim to PSA (call Jeanine at 800-472-6919, ext. 265) and let the company decide on this one.  I really don't know if this is going to covered or not, but I think its worth a try.

Q: Is there an age requirement for covered pet sitters?  (I think PSI's is 18).

A: Due to the fact that minors cannot enter into legal contracts and therefore cannot sign their applications (our form of a contract) we have an age requirement of 18-years-old for the pet sitters themselves.  However, minor children of the pet sitter's are automatically included under the policy so if a pet sitter has a 16-year-old daughter working with him or her, she is automatically included and there is no need to pay an additional $70 to cover her.  If you have any further questions or I have just confused you more, please contact me.

 

BUSINESS INSURERS special updates

12/18/06 PSI Newsletter Article, David Pearsall:

CCC Limit now available up to $200,000 with additional fees.  Increased loss key coverage to $2500.  New House-sitting endorsement available for $100.  Clarification about in-your-home (boarding) coverage with endorsement.   All changes apply upon renewal time for current members, or 10/1/2006 for new members.  See PSI newsletter for details.

12/4/06 Email to a member:

"Our policies are only issued effective the first of each month. We are currently working on the effective date of 12/01/06. We will need your application and premium by 12/07/06. If received after 12/07/06 the policy will not be effective until 01/01/07".  The same applies to the bonding policy.  - Laura Bridges, BIC

2006

We do not have the specific information on whether or not Business Insurers Insurance covers horses and livestock without any exclusions.  However, if you check their faq, it does say

Q. How do you come up with a monetary value for the pet placed under your care?

A. We simply would like you to estimate based on types of pets you are taking care of. For example if you are taking care of basic dogs and cats, then estimate $500-$1,000, if taking care of horses or show dogs then maybe $5,000-$10,000+. This is simply for the Insurance Company to get an idea of what types of pets you are taking care of.

So that would imply that they do cover all animals.

Also, the March 2006 PSI newsletter has a quote that says something to the effect that they cover all animals through Zebras as long as the animal is actually a client's pet.

The fact that you can get higher limits with this insurance (as compared with the other ones listed above) is a good thing and needs to be factor you consider when you select your insurer if you are taking care of expensive animals.

NAPPS Teleconference Updates 4/2006 (Summarized):

Common Spring & Summer Claims:

  • Overbooking and thus missing sits - causing medical issues and property damage as a result
  • Heat Stroke in dogs (from walking)
  • Snake bites
  • Dogs injured during walking (broken glass, eat acorns/foxtails/other items, or hit by car)
  • Dog parks & other parks - lots of other dogs out to tangle with in summer

Expensive summer claims:

  • Dog walking on fishhook
  • Shutting dogs tail in a door
  • Sprayed by skunk.  Don't put the dog back in the house!!!! BIG property damage!!!
  • Dogs walked in wet tar - causes huge property damage.  ALWAYS check paws after a walk!

1)  Am I covered if someone gets bit?

  • If a neighbor, biker, or other 3rd party gets bit, there is $5000 of medical coverage followed by up to 1 million of liability.  Limited to up to $1000 for pain and suffering. 
  • If you or someone you bring along gets bit, there is NO coverage.

2)  What kinds of things are NOT covered?  READ THIS - great info!

  • Theft & Mysterious disappearance.  Get the bond for those.  Property damage (such as knocking over a vase) is covered.
  • Injuries to pet sitter, IC, or employees - including sprains, bites, etc
  • Doing work other than pet sitting (designated work exclusion).  100% poop scooping, 100% cleaning, etc is not covered.  Doing these things while pet sitting as part of the pet sitting job may be covered.  Training, breeding, boarding, landscaping, gardening, etc is not covered.
  • Selling or providing other products.  Products could be treats, baked items, food, toys, etc.
  • Professional services - basically acting as a vet.  Medicating and providing insulin as prescribed and described by a client is ok, but "doing your best" to provide vet care to a pet is not - take a sick or injured pet to a real VET instead!
  • Children under 18.  Injuries to kids you bring/send along.
  • Assault, Terrorism, etc

3) Should you require a minimum visit per day for certain kinds of animals?

  • There is no insurance requirement for this.  Just be sure the client puts in writing what is agreed upon and make sure they sign it.  If you do what ends up being "too few" of visits per day for the pet, you want it to be the client's responsibility for the error, not yours.

4) Are all animals covered.

  • All types of animals are covered, but not all situations.  A pet pig, pet horse, pet alligator, pet zebra are all covered.  A "farm" where pets are used for food, not covered.  A place for breeding, generally not covered.  A dairy farm, not covered.  A horse stables that boards, not covered.  Only 'pets' and pet situations are covered.
  • Note the CCC coverage is limited.  Be sure you have enough coverage to cover the animals in your care.  Expensive show horses may be "covered" in general, but the CCC coverage you choose when you sign up, especially if you pick the lower amounts, may not be enough to cover their worth.  And coverage is per INCIDENT, not per PET - so if you mess up all the horses in one sitting, the limit applies to that as ONE occurrence!

5) If you hire an IC, which insurance covers the client?

  • Put in writing when you hire the IC that their insurance covers if any claims arise while they are sitting for you.  View proof of insurance.
  • If they were improperly insured, your insurance covers the client.
  • Ask them to put you on their policy as an "additional insured" for extra protection

6) Are overnights covered - yes, at the client's house.

7) Is "Job Sharing" covered.

  • Insurance doesn't not prevent job sharing.  But if something goes wrong, it's up to the client to PROVE it was the pet sitters negligence and not the [house keeper/other sitter/house guest/etc visitors] who caused the problem.  Insurance does not cover it if the client cannot prove it wasn't the pet sitter's negligence. 
  • If YOU bring another person along and they do something negligent (like throw a party), you are responsible and considered negligent for allowing the person in.  Just don't do that!

8)  If a dog comes up to me and my leashed client dog, and bites the client dog, is it covered

  • Yes.  If a dog comes up to you and you cannot prevent the dog from biting the client dog, it's considered "negligence" even though it doesn't seem like you did anything wrong.   But it's your responsibility to keep the dog safe (you could have not walked it at all, or walked in a "safe" area instead), so it would be negligence if the dog is injured and insurance would cover this.

9)  Is housesitting covered (no pets)

  • NO

 


Mourer-Foster, Inc special updates

Emails on 8/18/06 with
Dennis A. Stowers, CIC, LIC
Special Programs Division
Mourer-Foster, Inc.

 

In reference to the Hartford Plan Only:

1.  Is this insurance only available in the USA, and if so is it available in all states? 

A. ( all 48 States ) 

 
2.  Is the care custody and control written in for all animals in your care (i.e. are there any specific exclusions for a horse, or farm animals (like a chicken), show animals, outside-only pets,  livestock, etc)? 

A. ( While there is no restrictions in the policy the pet sitters program is designed for the pet dog/cat exposure. If you have an occasional large animal situation that is not a problem )  

 
3.  Does the insurance cover just the insured person, or insured + spouse, and/or any employees? 

A. ( yes and it also includes volunteers ) 

 
4.  Are the pet sitters children under 18 covered under this plan (in case they brought them along to sits)? 

A. ( Need to be specific on this one -. The liability is to protect the named insured ( see above ) If the child is not working then there is no liability on your part other than if they do something to cause a claim you are covered and they would be considered a volunteer ) 

 
5.  Are there any deducables?  A. ( no )  
 
6.  Is there coverage for nail clipping, or any grooming included?  A. ( yes ) 
 
7.  Is any doggy daycare and/or boarding in the pet sitters home included? 

A. (Doggy daycare should be covered under our Kennel Pro Program. This policy is more for the one /two dog exposure for a pet sitter )  

 
8.  Is housesitting without pets included (housesitting is generally one 15 minute visit 2-5x per week to a home)? A.  ( yes )  
 
9.  Is Pet Taxi coverage included (outside of the regular auto insurance)? 

A.  ( animals in your care are covered there is no exclusion or territory limitations ) 

 
10.  Are overnights at the client's home covered? 

A. ( yes ) 

 
11.  Is poop-scooping covered?  What if there is no pet sitting at the same time? 

A. ( this is covered ) 

 
12.  What is the care, custody, and control limit per occurance? 

A. ( the general liability adds the coverage back into the policy at the limits of $1,000,000.00 or whatever limits are written for the general liability )   When asked to confirm in a 2nd email:  ( For the most part all general liability policies exclude property in your care,custody and control ( animals ) . What we do is add an endorsement that takes that exclusion out of the policy and gives you coverage for the animals in your care. Since this is an endorsement to the basic general liability policy the limits on the general liability policy does not change.So in reality you have the same limits on an animal as you would have under the general liability coverage of $1,000,000.00. Now in actual exposure unless you are watching Rin-Tin- Tin or Lassie the exposure and the replacement of an animal would never reach that amount. )

 
13.  Does the plan include any coverage for non-neglegence animal injuries? 

A.  ( here is a specific question and would be based on the actual event. If a dog just died of old age while pet sitting what is our negligent? If there is negligent then we would pay ) 

 
14.  Do you offer any additional coverage options for things like:  theft/mysterious disappearance/accidental breakage (outside of what the bond covers), grooming, daycare, lawncare, higher limits, etc? 

A. ( We can discuss the exposures but when you put lawn care and pet sitting together this would not be something that the company would put under the pet sitting program.)  

 


BINKS SPECIAL UPDATES

3/6/2006 Email Clarification:  House Sitting
Subject: RE: Coverage

Just got off the phone with my underwriter at ING and can confirm that house sitting is covered under the Pet Sitting program.   It is included in the wordings and since it's not excluded in the Care Custody and Control wordings it is covered.  ING advised that they are aware that pet sitting and house sitting goes hand in hand and the policy was designed to include both.  I do appologize for this misunderstanding, and please be assured that you are covered for house sitting and no additional premium applies.

Regards, Rejeanne

Which Do Current Sitters Choose?

We can't tell you what insurance will work best for your business, but here is a poll that might help you decide.  This poll lists what insurance current pet sitters have.  The poll was taken on the AboutPetSitting yahoo message board. 

As of 2/26/2006, here's how the insurance poll has come out so far:

ALL RESULTS
68 people are insured through PSA
45 people are insured through BIC
17 people are insured elsewhere (10 of which are also bonded)
6 people are not insured for pet sitting, 6 more put a mysterious "none of the above"

PSA SPECIFIC
25 people added PSA's optional coverage, and are NOT also bonded
20 people have PSA's optional coverage, and are also bonded (elsewhere)
11 people do NOT have optional coverage or bonding (elsewhere)
12 people have just bonding elsewhere (no optional coverage)

BIC SPECIFIC
39 people are insured AND bonded through BIC
4 are bonded elsewhere
2 are NOT bonded

OTHERS
We didn't do a breakdown of Canadian insurance.
It's likely many of the 14 "insured by others" are Canadian,
as 14 are also bonded (and Canadian insurance often includes bonding)

See more current results at:
http://finance.groups.yahoo.com/group/AboutPetSitting/surveys?id=1991118

And please VOTE when you've made your choice also!  You MUST join AboutPetSitting to open the above link (membership is free for newbies and old hat serious pet sitters).